Incredible India Package Tour operates under the
legal name S & C TOURS ( Prop. Mr. RAM PRAKASH ) (“the company”
which expression includes its employees, subsidiaries and
agents) accepts bookings subject to the following conditions:
Travellers can make your tailor made packages by filling up the
form given on the website or by contacting Incredible India
Package Tour.
Incredible India Package Tour is not itself a carrier or
hotelier nor does it own aircraft, hotels or vehicles. The
company exercises every care in the selection of carriers,
hotels, tour operators and the suppliers of the travel services
used in this brochure (all of which carriers, hotels, tour
operators and other suppliers are called “the other suppliers”).
All bookings with the company are subject to the terms and
conditions and limitations of liability imposed by the other
suppliers some of whom limit or exclude liability in respect of
death, personal injury, delay and loss of or damage to baggage
and may require the participant to complete a release of
indemnity form prior to commencing the arrangements.
All tickets, vouchers and documents are issued subject to the
terms and conditions under which the other suppliers provide
their services and the company is not responsible for carrier
caused delays. The terms of your contract are those terms and
conditions under which the other suppliers provide their
services.
The company is not liable in any way for the acts, omissions or
default whether negligent or otherwise of the other suppliers
pursuant to a contract between the other suppliers and you
(which may be evidenced by a ticket, voucher or other document)
because the company has no control over the other suppliers.
Should the company or its other suppliers deem it desirable for
political, climatic, overbooking of hotels/ lodges or other
reasons to amend or vary any itinerary, it may do so by
shortening, varying or completely rerouting the trip in which
case no objection or claim for compensation will be made by the
participant. The company advises that it is compulsory to take
out insurance against the above mentioned risks for your
protection.
These terms and conditions are incapable of alteration or waiver
by any servant agent or representative of the company or of any
person providing services on the tour.
To travel to India from overseas countries except for the
citizen of Nepal & Bhutan, one needs a 06 months valid passport
and a valid Visa. And processing of Passport and Visa are not
included in the tour cost.
All correspondence/s in respect of Tours / Travel Service
bookings should be addressed to M/s. S & C TOURS (Incredible
India Package Tour).
Payments:
After finalise the services, 50 % advance payment should be made
to hold the booking on a confirmed basis and the balance amount
should be paid before commencement of your tour. We hold the
right to decide upon the amount to be paid as an advance
payment, based on the nature of services and the time left for
the commencement of the services. Apart from the above in some
cases like hotel or resort bookings during the high peak tourist
season (X-Mas, New Year) full payment is required to be sent in
advance.
Payment Options:
Payment can be made by Credit Card through our secured online
payment gateway system, by Bank Transfer. All payments should be
free and clear of any withholding tax and deduction. Bank
charges, if any, for remittance (by remitting bank or by
intermediary bank) would be strictly borne by payer.
Policy Regarding Cancellation / No Show / Early Departure:
In case of cancellation of tour/travel services due to any
avoidable/unavoidable reason/s we must be informed in writing.
Cancellation charges would be effective from the date we receive
letter in writing and cancellation charges would be on total
cost of tours as follows:
FOR HOTELS
No refund requests will be accepted post successful booking of
Hotels from Day one.
FOR BUS / CAR / TOUR
1. Within 12 hrs in advance before the schedule departure 100%
cancellation
2. More than 12 hrs in advance before the schedule departure 50%
cancellation
3. Within 24 hrs in advance before the schedule departure 25%
cancellation
FLIGHT TICKETS CANCELLATION CHARGES
As per the Airline Rules, Tnc. International & Domestic
Failure to reconfirm International Tickets Booking (s) before
72 hrs the schedule departure will result in the cancellation of
reservation (s) as per airline rules
The Tourist office will not be responsible for any loss of
article in the Coach / Car / Hotels
Please take care of your luggage personally during the tour
Please note –
Irrespective of above mentioned cancellations slabs – in case of
cancellation of tour services after the booking is made with us
– a minimum 10% service charges would be applicable.
In case of booking with Taj, Leela, Oberoi group of hotels & any
other luxury hotels and high peak season bookings (Special
seasons like (Dec)X’ Mas ,(Oct- Nov) Diwali / New Year (Dec-Jan)
period NO refund will be provided irrespective of the period.
In case you cancel the trip after commencement refund would be
restricted to a limited amount that too would depend on the
amount that we would be able to recover from the hoteliers we
patronize. For unused hotel accommodation, chartered
transportation and missed meals etc. we do not bear any
responsibility to refund.
In regard to refund of unused / un-utilized services (which are
paid for and cancelled in advance) the refund amount would be
worked out on the basis of cancellation policy as described
above and the money would be accordingly refunded to the person
who has made the payment to us. Please note that the refund
process may take 2 – 4 weeks due to banking procedures. If the
refund is made to the credit card account OR to Bank account,
the bank charges would be debited from the refund amount.
All disputes and legal obligations are subject
to Delhi Jurisdiction only.
Grievance Redressal , please contact us at +91 - 8527921295,
9818808842 / write to us at emails salesiipt@gmail.com ,
rpraju2001@hotmail.com or by letter to our office S & C TOURS,
First Floor, Shop No 16, Municipal Market, Near Plaza Outer
Circle, Connaught Palace, New Delhi 110001 (India)
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